Effective Date: November 1, 2026
Triangle Insurance Company Inc. ("Triangle," "we," "us," or "our") is committed to protecting your privacy. This Website Privacy Policy describes how Triangle collects, uses, and protects information through its public-facing website and SMS text messaging program. Use of the website alone does not constitute consent to receive text messages.
Scope of this Policy
This Policy applies only to personal information collected through the public-facing pages of Triangle's website and through Triangle's SMS text messaging program.
This Policy does not apply to information collected or processed in connection with insurance applications, underwriting, insurance policies, policy administration, claims, or policyholder or claimant relationships. Those insurance-related practices are governed by separate insurance privacy notices and Gramm-Leach-Bliley Act notices, as applicable.
This Policy also does not apply to third-party websites, services, or separately operated or authenticated portals that may be linked from the website. Those services are governed by their own privacy notices.
Information We Collect
Information you provide. Triangle may collect information that you voluntarily provide through a general website form, registration feature, email, or other website communication. Depending on how you use the website, this information may include your name, email address, mailing address, telephone number, and the content of your request or message.
Please do not submit Social Security numbers, payment card information, health information, insurance policy information, claim information, or other sensitive information through a general website form or ordinary email.
Information collected automatically. Triangle automatically collects limited technical information about your device and use of the website. This information may include your IP address, browser type, domain name, access times, referring website address, and pages visited. Triangle uses this information to operate and maintain the website, evaluate website performance, protect website security, and prepare general usage statistics.
How We Use Website Information
Triangle may use information collected through the website to:
• Operate, maintain, secure, and improve the website;
• Respond to questions, requests, or other communications you submit;
• Provide information or website services you request;
• Communicate about Triangle products, services, or events when permitted by law and consistent with your communication choices;
• Understand general website usage and troubleshoot technical issues; and
• Comply with law, legal process, and regulatory requirements, and protect the rights, property, or safety of Triangle, website users, or others.
Triangle does not use information collected through the website for targeted advertising based on a user's activities over time across unaffiliated websites or online services.
How We Disclose Website Information
Triangle does not sell, rent, or lease personal information collected through the website. Triangle may disclose website information to service providers that help us host, maintain, secure, analyze, or support the website; send requested communications; or provide other services on Triangle's behalf. These providers may use the information only to perform services for Triangle and are required to protect its confidentiality.
Triangle may also disclose website information to its affiliates when reasonably necessary to respond to your request or provide a service you requested, or when required by law or legal process. Triangle may disclose information when reasonably necessary to protect the rights, property, or safety of Triangle, website users, or the public.
SMS Text Messaging Privacy
When you opt in to receive text messages from Triangle, we collect your mobile telephone number and records of your opt-in consent and messaging preferences. We use this information to administer the text messaging program, send the messages you have agreed to receive, and honor opt-out requests.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Use of Cookies
The Triangle website uses cookies to help personalize and support your online experience. A cookie is a small text file placed on your device by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned and can be read only by a web server in the domain that issued the cookie.
Cookies may help the website recognize that you have returned to a page, remember preferences or information you previously provided, maintain website functionality, and compile general statistics about website use. Triangle does not use cookies for targeted advertising based on your activities over time across unaffiliated websites or online services.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you decline cookies, some interactive website features may not function as intended.
Data Retention
Triangle retains website information only for as long as reasonably necessary for the purposes described in this Policy, including responding to requests, maintaining security and business records, complying with legal obligations, and resolving disputes. Retention periods may vary based on the type of information and the reason it was collected.
Children's Privacy
Triangle's website is not directed to children under 13, and Triangle does not knowingly collect personal information from children under 13 through the website. If Triangle learns that it has collected such information through the website, Triangle will take reasonable steps to delete it.
Security of your Personal Information
Triangle uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission over the Internet or electronic storage is completely secure.
Changes to this Policy
Triangle may update this Policy to reflect changes in its website practices, technology, or legal requirements. When Triangle updates this Policy, it will revise the effective date above. If a change is material, Triangle may provide additional notice as appropriate.
Contact Information
If you have questions about this Policy or Triangle's handling of information collected through the website, contact Triangle at communications@triangleins.com.